futures UPFRONT
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Organisational Change

These are times of change. Organisations need to be able to balance seemingly contradictory ways of operating: flexibility versus clarity of purpose, collaboration versus competiveness, being nimble and at the same time being steadfast.

We support boards to govern and position their organisation during turbulent times, to gain greater clarity about the purpose and mission, to skilfully managing the resources and, as far as possible, to future proof the organisation. futures Upfront supports include training, governance reviews and strategic planning, including scenario planning.

We mentor, train and guide senior staff and management to build and enhance the strengths of the organisation in managing and growing staff and supporting and engaging with stakeholders and communities by working alongside people to review and improve policies and practices, projects and programs.

We work with staff to provide the skills, knowledge and thinking that is needed to attract and maintain consumers, build relationships and connections that provides excellent services to the people who first choose, and then stay with the organisation.

On behalf of the organisation, we work with stakeholders and engage in communities to connect and build relationships so that organisations can use their social capital to deliver the best services and supports.
PictureNDS Good Governance Logo
futures Upfront is a member of the National Disability Services Panel of Experts as part of their Good Governance Project. Delivering fully funded or subsidised consultancy support, futures Upfront is qualified for 6 of the 10 key topics:
-  Person Centred Approaches 
-  Good Governance
-  Strategic Business Planning
-  Stakeholder Engagement and Successful Transition
-  Partnerships and Strategic Alliances
-  Marketing to People who Receive Services.


The following video shows Barbel from futures upfront working with Richmond PRA discussing one of the greatest social change initiatives since the introduction of Medicare, the National Disability Insurance Scheme. Its' key principles and the impact of consumer choice and control on services and their operations. (length about 9 minutes)

Some recent work:

Hunter Prelude 
is based in Kurri Kurri. The service, being partly located within the year 2 roll out of the NDIS  in the Hunter and having had some experiences with individualised funding through the Commonwealth, needed to get clear about its business model of how it will deliver services to children and families who have individualised funding packages.

The work was partly funded through the NDS Panel of Experts. It involved a governance and strategic planning review, working with all staff on a PATH plan for the organisation, a redevelopment of all communications and marketing and a skill analysis of the board. The organisation has implemented many of the recommendations and is now working systematically through the recommended actions.

“Barbel spent a fair bit of time talking with staff, Board members and myself individually as well as a group
to discuss the implications of change and what the service has to do meet the changes. It has been
very valuable for staff to have had the opportunity to raise their concerns with someone who they felt was providing support to the service. Her feedback on processes and documentation was also very valuable” 
(Rani Dibley, Director)  

To read more about the work of futures Upfront click here

I acknowledge that my work is conducted on the land of Aboriginal and Torres Strait Islander nations. I pay my respects to Elders past, present and future, for they hold the memories, traditions, Cultures and aspirations of Aboriginal and Torres Strait Islander communities.  Sovereignty was never ceded.
​

futures Upfront
PO BOX 882, Marrickville NSW 1475
Phone: (+61) 0468 312 515
Email: i[email protected]




© Copyright 2021 futures Upfront

 
  • Welcome
  • The Work
  • Resources & Projects
    • Ways to welcome >
      • Stories of ways to welcome
      • More ways to welcome >
        • Learning Empathy
        • Building Trust
        • Cross-cultural Communication
        • Choice and Control
        • Cultural Competence
      • Explore More
    • PCP across Cultures
  • About
  • Contact