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      • Stories of ways to welcome
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        • Learning Empathy
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        • Choice and Control
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More ways to welcome

Below more video stories and loads of tools and resources

Go through it all step by step and become more culturally competent (just a fancy way of saying getting better at connecting and being with people that are different from you), 

Or pick from any of  the topics that interest you:
  • Learning empathy, 
  • the importance of building trust, 
  • how to improve your cross cultural communications, 
  • getting great at enabling choice and control, and 
  • building your cultural competence.

1. Learning Empathy

Faizal's story shows that empathy – feeling with someone – goes a long way towards making someone feel welcome. Check out more about the skills you need to show empathy.. 
Learn more...

2. Building trust

Trust is such an important part of feeling welcome and belonging. Here Abdul-Karim and Benny talk about how taking time and sharing some common interests can build trust. 
Learn more...

3. Cross-cultural Communications

Watch Malek’s story and it becomes clear that communication with people who speak a different language goes beyond using interpreters, requiring a range of communication skills.
Learn more...

4. Choice and Control

Bringing in a bicultural worker and exploring non-traditional ways of understanding professional boundaries helps Halima exercise more choice and control.
Learn more...

5. Cultural Competence

In this final story, we explore the importance of being self-aware and reflecting on one’s own practice as a critical element in the journey towards cultural competence.
Learn more...

Want more?

Explore more and dig deeper really strengthen your ability to welcome and celebrate diversity.
Explore more ways to welcome

I acknowledge that my work is conducted on the land of Aboriginal and Torres Strait Islander nations. I pay my respects to Elders past, present and future, for they hold the memories, traditions, Cultures and aspirations of Aboriginal and Torres Strait Islander communities.  Sovereignty was never ceded.
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futures Upfront
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Phone: (+61) 0468 312 515
Email: i[email protected]




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  • Welcome
  • The Work
  • Resources & Projects
    • Ways to welcome >
      • Stories of ways to welcome
      • More ways to welcome >
        • Learning Empathy
        • Building Trust
        • Cross-cultural Communication
        • Choice and Control
        • Cultural Competence
      • Explore More
    • PCP across Cultures
  • About
  • Contact